We have multiple ways you can contact us. Please give us a call: 260-348-4314 for questions about future or existing orders. You can also reach us by email: Outtheclosets@gmail.com
We strive to respond to all queries within 24 hours.
Orders with Standard Shipping are typically processed and shipped within 1–3 business days, while orders with Economy Shipping are typically processed and shipped within 5–8 business days. Business days exclude weekends and holidays. These timeframes apply to processing and ship-out times only and do not include carrier delivery times. Once your order has shipped, you will receive an email with your tracking information.
Orders are typically processed and shipped within 1–3 business days for Standard Shipping and 5–8 business days for Economy Shipping. Once your order has shipped, delivery times will vary based on the shipping method selected and your location. You will receive an email with tracking information so you can track your package and view the estimated delivery date.
Please note: Processing and shipping timeframes do not include weekends or holidays.
If you are not completely satisfied with your purchase, you may request a return within 14 days of delivery for eligible items in their original, unused condition with tags attached. Once your return is received and inspected, a store credit will be issued via email. Customers are responsible for return shipping costs unless the return is due to an error on our part. Original shipping charges are non-refundable.
Items that show signs of wear, damage, or have had their tags removed may not be eligible for return. We reserve the right to refuse any return that does not meet our return policy requirements.
For assistance with a return, please contact us at Outtheclosets@gmail.com or call 260-348-4314 before sending your item back.
Our orders are carefully packed and shipped from Fort Wayne, Indiana, USA. We proudly ship directly from our U.S.-based location to customers nationwide. Once your order has been shipped, you will receive an email with tracking information so you can follow your package every step of the way.
Once your return is received and inspected, your store credit will be issued via email within 24–48 hours. You will receive an email when your store credit has been issued.
At OutTheClosets, we offer a curated selection of both authentic designer items and high-quality luxury-inspired pieces. Each product description clearly indicates whether an item is authentic or luxury-inspired, allowing you to shop with confidence and know exactly what you're purchasing.
We are committed to transparency, affordability, and providing stylish options for every budget. If you have any questions about an item's authenticity or quality, please contact us at OutTheClosets@gmail.com or call 260-348-4314 before making your purchase
Our inventory changes daily, and many items sell out quickly. If you cannot find an item you previously purchased, it may be sold out or discontinued. We encourage you to sign up for restock notifications or contact us to see if additional inventory may become available.
Yes, all items sold by OutTheClosets are brand new and unused. We take pride in providing high-quality fashion and accessories that are fresh and ready for you to enjoy.