Thank you for choosing OutTheClosets. We want you to be completely satisfied with your purchase. Please review our return policy below:

1. Timeframe

  • You have 14 days from the date of delivery to initiate a return.

2. Condition of Items

  • All items must be returned in their original condition.
  • Tags must be attached, and the product must be unused and unworn.
  • We reserve the right to refuse any return that shows signs of wear, damage, alterations, or misuse.

3. Return Process

  • To initiate a return, you must contact OutTheClosets within 14 days of delivery.
  • Please do not send your item back without contacting us first.
  • Return instructions and the return address will be provided after your return request has been approved.

4. Store Credit & Refunds

  • Once your return is received and inspected, store credit will be issued via email within 24 to 48 hours.
  • You will receive an email confirmation once your store credit has been processed.
  • Monetary refunds are only issued if OutTheClosets shipped the wrong item or wrong size.

5. Exceptions

  • Discounted, clearance, and final sale items may not be eligible for return.
  • Certain items may be marked as non-returnable in the product description.

6. Return Shipping

  • Customers are responsible for all return shipping costs unless the return is due to an error on our part.
  • Original shipping charges are non-refundable.

7. Contact Us

For any questions or to initiate a return, please contact us:

Email: OutTheClosets@gmail.com
Phone: 260-348-4314

Thank you for shopping with OutTheClosets. We appreciate your understanding and cooperation with our return policy